Yes — safety is our top priority. All our products are sourced from trusted suppliers and meet international safety standards. Please always supervise young children when using party items like balloons or small decorations.

At the moment, all balloons purchased through our website are delivered uninflated (without air or helium).

If you are looking for inflated foil balloons or balloon bouquets, we can prepare them upon request. This service is not available for online purchase and is offered exclusively in Dubai.

To discuss your needs, pricing, and delivery options, please contact us directly via Instagram @milupartystore or WhatsApp.

It depends on the balloon type and how it is inflated.

• Air-filled balloons can last for several days, and often even weeks, when kept indoors.
  
• Helium-filled foil balloons usually float for 3–7 days.
  
• Helium-filled latex balloons typically float for 6–12 hours. When treated with a special balloon sealing gel, their float time can be extended - sometimes up to 24–48 hours, depending on conditions.
  

We always recommend keeping balloons indoors and avoiding prolonged exposure to direct sunlight or heat. Helium expands when exposed to warmth, which may cause balloons to soften faster or, in some cases, burst.

We use high-quality balloons and carefully prepare every order to ensure a perfect appearance at the time of delivery or pickup. However, balloons are a sensitive product, and their lifespan can vary based on temperature, handling, and environmental conditions.

Tip: If foil balloons begin to soften over time, they can be topped up with helium to restore their shape.

We include clear size details and photos on each product page. If you’re unsure or need extra guidance, just reach out to us and we’ll be happy to help.

We do our best to show true-to-life photos, but keep in mind that colors may vary slightly depending on your screen settings or lighting.

We source stylish, high-quality party supplies from trusted manufacturers in Europe and North America. Every item is carefully selected so you can count on both quality and beautiful design.

We restock popular items regularly. If something you love is sold out, just reach out to us directly — we’ll be happy to give you an update.

Of course! Whether you’re unsure about colors, themes, or quantities, we’re here to help. Contact us via the form or WhatsApp and we’ll guide you through the best options for your celebration.

We accept returns within 14 days of delivery. Items must be unused, in their original condition, and returned in their original packaging. Full details and instructions can be found in our Refund Policy.

Refunds are processed once we’ve received and inspected the returned item. Depending on your payment method and bank, it can take a few business days for the money to show in your account. You’ll find more information in our Refund Policy.

If you received an incorrect item, don’t worry — we’ll make it right! Just email us with your order number, the item you received, and a photo. We’ll arrange a replacement or a refund if the item is no longer available.